How to Check Your Order Status
You can easily check the current status of your order, whether you purchased as a guest or with a registered account.
1. Checking Status for Guest Orders
If you placed your order as a guest (without creating an account), you will receive a shipping confirmation email once your order has been dispatched.
This email includes:
- Confirmation that your order has been shipped
- The tracking number
- A direct link to the courier’s website, where you can follow the delivery in real time
2. Checking Status for Registered Accounts
If you have a registered account, simply log in and navigate to the "My Orders" section. You may see two possible statuses:
- Processed: your order has been successfully submitted, the payment has been confirmed, and our warehouse team is currently preparing your items for shipment.
- Shipped: your order has been dispatched from our warehouse and is now in transit.
Tracking Information
Once the package has been handed over to the courier:
- The Tracking Number becomes available within the details of your order in your account.
- The tracking number is also sent to you via a separate shipping confirmation email.