Shipping Exclusions and Delivery Restrictions
Please review the following information regarding the addresses and territories we are currently unable to serve, as well as the required procedure for receiving your parcel.
Shipping Address Restrictions
Vibram is currently unable to ship orders to the following address types:
- PO Boxes (Post Office Boxes)
- APO/FPO/DPO Addresses (Military and Diplomatic addresses)
Action Required: Please ensure a valid physical delivery address is provided at checkout to avoid order cancellation.
Geographic Shipping Exclusions (Non-Shippable Territories)
We currently DO NOT ship to the following overseas and special territories due to logistical restrictions:
France (Overseas Territories)
- Guadeloupe (Guadalupe)
- French Guiana (Guayane Francais)
- Martinique
- La Réunion
- Mayotte
- Saint Pierre and Miquelon (St Pierre et Michelon)
- French Southern and Antarctic Lands (Antartic Lands)
- Wallis and Futuna (Walish and Futuna)
- French Polynesia (French Polinesya)
- New Caledonia
Spain (Non-Peninsular Territories)
- Canary Islands
-Autonomous Cities (Ceuta and Melilla)
United Kingdom
- Channel Islands
- Gibraltar
Important Delivery Receipt Procedure
Upon receipt of the goods, it is essential that you follow the steps below:
1. Verify the Package: Carefully check the package to ensure it is undamaged and that the sealing tape is intact.
2 Raise Disputes Immediately: If you notice any disputes concerning the delivery (e.g., incorrect package count) or if the packaging is damaged or tampered with, you must raise this issue to the carrier (delivery person) immediately at the time of delivery.
Warning: If no immediate dispute is raised to the carrier upon receipt, the goods will be deemed to have been properly delivered in good condition.